Refund policy

At Jhulangi,  we follow the Sunnah of the Prophet Muhammad (PBUH) and strive to make your shopping experience risk-free and transparent. Customer satisfaction is our priority. Our return and exchange policy is as follows:

  1. Time Frame: Returns or exchanges are accepted within 3 days of receiving the product.

  2. Eligible Products: Returns/exchanges are applicable only for damaged or defective products.

  3. Procedure:

    • Contact our support team at [insert contact email/number] within 3 days of delivery.

    • Provide your order number, photos of the damaged product, and reason for return/exchange.

  4. Refunds & Replacements:

    • Once verified, we will either replace the product or issue a refund to your original payment method.

  5. Shipping for Returns: Customers are requested to ship the damaged item back to us. Jhulangi may cover the return shipping if the product is confirmed defective.